Terms

In return for the stated tariff - please see Tariff, Silverglades Services Limited will provide accommodation and site facilities which meet the English Tourist Board rating scheme for a four star holiday park, including:

A two or three bedroom caravan available from 4 pm on day of arrival to 10 am on day of departure.
Electricity, gas and water with hot and cold water supplied to sinks and showers.
A gas fire in the caravan lounge and an electric heater in the main bedroom.
A colour television which may be used by guests who have a TV licence at home that will not be used during the stay at Silver Glades.
A caravan kitchen which includes a refrigerator, gas cooker, microwave and kettle, with food preparation and serving equipment for six people.
Main bedding items (i.e. duvets and pillows with dust protectors). Laundry facilities including hand washing, spin dryer, ironing and outdoor airing.
Use of a washing machine and tumble dryer for a small additional charge.
Off street parking for one vehicle per caravan in the site car park.
Outdoor play equipment for younger children to use under supervision.
A reception area with a display of tourist information and a library of books, jigsaws and games for indoor and outdoor use.

You should particularly note that:

Guests are responsible for providing bed linen (pillow cases, sheets and duvet covers) and towels during their stay.
Children are very welcome on site but parents/carers must accept responsibility for their conduct and ensure that they respect the facilities and do not behave in a manner that will adversely impact on other guests’ enjoyment of the park or interfere with our neighbours’ privacy.
Pets are welcome provided they are not left unattended or allowed to foul the site.
All accommodation and site buildings are non-smoking. Smoking is permitted in the gardens.

Payment

A non-refundable deposit of £100 per caravan per week is required at the time of booking. You may pay in full if you wish.Any balance must be paid 6 weeks prior to the commencement of your stay.If you cancel within 6 weeks of the start of your stay the full holiday cost is non-refundable.We will try to re-let units following cancellation and, if this is possible, refunds of non-deposit payments will be made.We strongly recommend you obtain appropriate holiday insurance.

All payments must be by cheque payable to:

SILVERGLADES SERVICES LIMITED

And returned to:

Silver Glades Caravan Park

Solent Road

Cranmore

Isle of Wight

PO41 0XZ

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