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Quality Grading

When you’re looking for a place to stay, you need a rating system you can trust. The VisitBritain Star rating for Holiday, Caravan, Touring and Camping Parks has quality at its heart and reflects consumer expectations.  The VisitBritain Star rating reflects the overall quality of the park and the highest rating of five Stars is reserved for those parks of exceptional quality which also provide specific key facilities and services.

The ratings reflect the ever higher standards which Holiday, Caravan, Touring and Camping Parks have to offer in the new millennium.  They are the result of extensive research into what visitors are looking for, ensuring that you can easily find a park that meets your expectations.

Parks are visited annually by trained, impartial assessors.  A rating of one to five Stars is awarded, based on cleanliness, environment and the quality of facilities and service provided.

One star
Acceptable – to achieve this grade, the Park must have acceptable levels of cleanliness with acceptable standards of maintenance and customer care.

Two stars
Good overall – all the above points plus an improved level of landscaping, lighting, refuse disposal and maintenance. May be less expensive than more highly rated parks with a degree of practicality.

Three stars
Good overall – most Parks fall within this category; three stars represent the industry standard. The range of facilities provided may vary from Park to Park, but they will be of a good standard and will be well maintained.

Four stars
Very Good – overall quality will be found at this level. You can expect careful attention to detail in the provision of all services and facilities. Four star Parks rank among the industry’s best.

Five stars
Excellent – overall quality standards can be expected from Parks with this grading. Highest levels of customer care will be provided. All facilities will be maintained in pristine condition in attractive surroundings.

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